![]() Press the Mute button and leave Alexa idle for about 30 to 60 minutes.To force update Alexa, follow the steps below. Compare the Device software version with the one on the official website of Alexa.Scroll down and go to the About section.Tap the particular Alexa device for which you want to check for updates. ![]() You may follow the steps below to see if there is a pending update for Alexa and update it if required. Update AlexaĪ bug in the current version of Alexa could be why Alexa is not responding to the stop command. If Alexa listens to the Disable comment, next time onwards, start using the disable command instead of stop. The disable command should pause the music, stop the timer or disable the alarm. You can use it to stop the alarm, pause the music, or stop the timer.Īll you need to do is say Disable instead of stop. Similar to Stop, you can say a bunch of other different commands to let Alexa know to stop something. Go through the list and see what Alexa picks up when you say Stop.Tap the three-line icon and tap Settings.You can review the voice history section on the Alexa app to find what Alexa listened to.įollow the steps below to check your voice history on the Alexa mobile app. Well, how do we know if Alexa heard us right or wrong? In situations like this, Alexa won’t respond. You have said Stop, but Alexa might have heard something else. If Alexa is not responding to the Stop command specifically then it might not be hearing it correctly as you said. See If Alexa Hears Stop As Something Else You may follow the same steps whenever you encounter glitches or bugs with Alexa devices. Not just this one, many people have managed to fix various problems with Alexa simply by soft resetting it. Now play music or set a timer and ask Alexa to stop. Wait for Alexa to complete the initialization process. Now plug the Alexa back in and turn it on. Press and hold the power button for 30 seconds. To soft reset Alexa, follow the steps below. We then plug it back, and the problem should be sorted by now. If Alexa is not responding to a specific command only, a soft reset can help you fix the problem.Ī soft reset is a process in which we turn off Alexa and keep it idle for a few minutes. In most cases, temporary glitches are why Alexa is not responding to the stop command. We will go through many of them and see how to fix them quickly. There are several reasons Alexa might not respond to the stop command. You need to restart Alexa-Enabled devices to fix the problem. ![]() Glitches on Alexa-enabled devices are yet another reason. Unplug Alexa and press and hold the power button for 30 seconds. You need to soft reset if Alexa is not responding to the stop command. Many Alexa owners around the globe are facing the same issue where Alexa won’t respond to stop or dismiss commands.Īfter researching for hours and speaking to a few Alexa support executives, I finally came up with some solutions to fix Alexa not responding to stop command.įollow the troubleshooting guide below to get your Alexa to listen to the stop command. You may want to pause playing the music or stop a timer or alarm, but Alexa is not responding to the stop command.Īfter going through many support forums, I realized that this is not an isolated problem that I face. It’s frustrating when Alexa won’t respond to the stop command.
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